PRIVACY POLICY
Matt N & A Realty & Management LLC (referred to herein as ‘Matt N & A’ ‘we’, ‘us’ or ‘our’ herein) recognizes the importance of protecting the privacy of information specific to each individual ( ‘Information’) collected about our tenants and prospective tenants (referred to as «Customers», «you» or «your»). This Privacy Policy effective January 24, 2021 discloses how we collect information, what information we collect, how we use it, and how you can correct or change it. Our intention is to give you the greatest possible control over your personal data to preserve your privacy, while allowing us to use that information in the course of our business to provide you with a valuable service and hopefully have you as a new resident. of our facility.
¿When do we collect information?
We may collect information about you at any time that you interact with us, such as when (i) accessing or browsing our website, (ii) conducting business transactions with us, (iii) communicating with us either by email, by phone or in any other way, (iv) fill out the applications, forms or surveys available on our website or our leasing offices, (v) request information about our facilities.
¿What information do we collect?
The information we collect is generally of two types: personally identifiable information and non-personally identifiable information.
Personally identifiable information includes any information that can help us identify or locate a person, including, but not limited to, name, address, email address, telephone number, credit card number, number Social security and financial information of a person that is not publicly available.
Non-personally identifiable information includes information that by itself does not identify an individual. This information generally includes anonymous information about the use of our website by a person including, among other things, information about the date and time of the visit, the pages of the website visited, the route through the website, IP address, browser type and operating system. used.
How do we collect your personal information? And because?
General
We do not collect personally identifiable information, except when you specifically and knowingly disclose such information. This information is generally collected when you fill out forms or applications available online or at our offices, complete surveys, enter promotional events, or communicate with us. If you disclose your personal information, we will only store and use the information that we need to fulfill your requests and our legitimate business objectives.
Rent an accommodation
To rent accommodation, we require that you complete an application and provide us with your first and last name, home address or other physical address, your telephone number, your email address or other personal contact information, credit card number, insurance number Social. or other non-public financial information. This application can be completed online on our website or at our leasing office. You can choose not to provide your personal information; however, you will not be able to rent accommodation with us.
Background checks
We will use the personal information disclosed by you to conduct background checks. We may verify any information you submit to us in connection with your rental application through any means, including consumer or criminal background reporting agencies, personal and professional references, employers, and other rental homeowners.
Online surveys
In order to improve our facilities and services, we may use your personal information to submit information about online surveys. These surveys help us learn more about your experience with our facilities and services. Your responses to these surveys are treated as confidential information. If you do not want to participate in a survey, you can simply decline it when prompted. You can also choose not to participate in future surveys. If you do, we will not send you any survey requests in the future.
Promotional emails and updates
We may use your personal information to send you updates and promotional emails that periodically list current offers, promotions, and offers as a service to our existing tenants. We can also provide information on any social events that we plan to organize at our facilities. If you do not wish to receive such updates and emails, you can opt out by exercising the option provided during your account registration. If you have chosen to receive these emails and wish to stop receiving them in the future, please follow the opt-out instructions provided in the emails or log into your account on the website and follow the instructions to make the appropriate changes.
Correspondence
If you contact us by phone, email, or letter to provide feedback, feedback or input or for any other reason, we may keep a record of that correspondence and collect your personal information to process your inquiries, respond to your requests, and improve our services. .
Information Collection
Usage Tracking – IP Address Usage
An IP address is a number that is automatically assigned to your computer each time you browse the Internet. Web servers, the main computers that serve web pages, automatically identify your computer by its IP address. Matt collects IP addresses for the purpose of administering the system, reporting aggregated information, and auditing the use of our site. When Clients request pages from the Matt site, our servers record Clients’ IP addresses. Normally, we do not link IP addresses to anything you can personally identify, which means that a Client’s session will be logged, but the Client remains anonymous to us. We can and will use IP addresses to identify a Customer when we deem it necessary to enforce the house rules or terms of service or to protect our service, site, clients or others from potential harm.
Use of ‘cookies’
Cookies are pieces of information that a website transfers to an individual for record-keeping purposes. Cookies make it easier for you to navigate the web by saving your preferences while on our site. We never save passwords in cookies. The use of cookies is an industry standard and as such you will find them on most of the major websites. By showing how and when Customers use a site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on data such as the total number of visitors and the pages visited. This information is more easily tracked with cookies. We use the information from cookies only to provide services that are best suited to the needs of our Clients.
¿How do we share the information that we collect?
General
Personal information that we collect for a particular purpose will only be saved and used for that purpose, unless you have agreed to allow us to use it for some other purpose, as described in this Privacy Policy. We sometimes share non-personal information with third parties on our user base, but that information does not include any personally identifiable information. Except as set forth in this Privacy Policy, we do not exchange, share, rent, sell, or give away information about you to third parties.
Our service providers and strategic partners
We may disclose your personally identifiable information to our service providers and strategic partners. For example, we will disclose your credit card information to our financial service providers and banks for processing. These third-party service providers and partners will have access to the personal information necessary to perform their functions, but will not be able to use it for other purposes.
Application
We may disclose your personally identifiable information or use such information to contact you if required or permitted by law or if we have a good faith belief that such action is necessary to: (i) comply with legal requirements or comply with legal requirements . process or any governmental request; (ii) protect and defend our rights or property; (iii) enforce our applicable service agreements; or (iv) protect the personal safety or interests of our employees and consultants, other users of the website, or members of the public in urgent circumstances. We may also disclose your personal information to the police or other appropriate third parties in connection with criminal investigations, fraud investigation, infringement of intellectual property rights or other suspicious illegal activities, or as required by applicable law, or, as we deem necessary. at our sole discretion, in order to protect our legitimate legal and business interests.
Securing Information
Encryption
We have implemented encryption software, which fully encrypts or distorts all the data you submit to us through the use of this electronic form (‘Items’). This encryption will be processed at 128 bit, making it difficult code to hack without proper decoding software. Your personal data is immediately encrypted when you submit it to us, and then we decode the encrypted data and use the converted data to process the aforementioned Items. We also work very hard to ensure that our employees are aware of the sensitivity of the data they submit to us and that they handle it with care, taking care not to allow any improper access by third parties.
Because the security of all information associated with our customers is of the utmost importance to us, we periodically review and improve our security and privacy policies as necessary when new technology becomes available. We take great care to provide a secure transmission of your information from your PC to our servers. Unfortunately, however, data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, while we strive to protect his information, Matt cannot guarantee or warrant the security of the information you transmit to us online and does so at his own risk. Once we receive the transmission from it, we use industry standard efforts to safeguard the confidentiality of your information, such as firewalls and Secure Socket Layers, as well as our encryption techniques. However, it is important to remember that despite these state-of-the-art precautions, «perfect security» does not exist on the Internet.
Children’s privacy
The website complies with the Children’s Online Privacy Protection Act and all other applicable laws and regulations that protect children’s privacy on the Internet. The website is not directed to children under the age of 18 and we do not allow people under the age of 18 to create user accounts. Therefore, except as required by law, the website does not knowingly collect, maintain, or disclose personal information from children under the age of 18. If you are under 18 years of age, do not: (i) access or use the website, (ii) complete or attempt to complete any form on the website, or (iii) register for any service.
Integrity
During the online account registration process, you can review, change or delete the information you have submitted. Our goal is to keep our information about you as accurate as possible and we encourage you to immediately update your information if it changes. You can, at any time, access your information to update, modify or eliminate any inaccuracies by accessing your account through the website. You can also ask us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely delete your information.
Changes to the privacy policy
We can change our policy at any time by posting a new version on the website. We recommend that you visit the website regularly for information on revisions to this Privacy Policy. In the event that we change our Privacy Policy, such changes will affect all information we collect after such change. If you object to the change to our Privacy Policy, you must contact us in writing regarding your objection.
Acceptance of these Terms
By using this site, or providing information to us, you signify your agreement to our Privacy Policy. If you do not agree with this policy, please do not use this site. In addition, your continued use of our site following the posting of changes to these terms will also signify your acceptance of those changes.
Questions and Comments
If you have any questions or comments about this Privacy Policy, you may contact us at (954) 477-0570.